Contact Us
If you have any questions or need support, please contact us:
- Email: 3022812110@qq.com
- Phone: +86 166 7106 1367
FAQ
Here are some common questions and their answers:
What does our app do?
Our app is used to manage vending machines and products. You can manage machine information and product details here.
How do I log in?
You can log in by entering your account and password on the login page. First-time users need to verify their account via SMS during registration.
How do I report a bug?
To report a bug, please send an email to 3022812110@qq.com with a detailed description of the issue and steps to reproduce it.
BDMaster User Privacy Protection Agreement
This guide is formulated by the developer of BDMaster, Shenzhen Chuanghejia Information Technology Co., Ltd. (hereinafter referred to as "the Developer") for handling your personal information.
1. Information Processed by the Developer
- · In order to upload your profile picture and scan product barcodes (to help users quickly identify product information), the Developer will access your camera after obtaining your explicit consent.
- · In order to save the machine's QR code, the Developer will use your photo album (write-only) permission after obtaining your explicit consent.
- · The Developer collects the files you select to register machine information.
- · The Developer collects the photos or videos you select to upload product images or machine pictures.
- · The Developer reads your clipboard to copy order numbers, machine numbers, and other convenient functions.
- · The Developer collects your identity information for after-sales service and machine maintenance.
2. Your Rights
2.1 Regarding your personal information, you can contact the Developer in the following ways to exercise your legal rights to access, copy, correct, delete, etc.
2.2 If you wish to cancel your account used in the app, you can contact the Developer; the Developer promises to complete the verification and processing within 15 working days and delete your relevant information in accordance with legal requirements.
3. Developer’s Information Storage
The Developer promises that, unless otherwise required by laws and regulations, the Developer will store your information for the shortest time necessary to achieve the processing purposes.
4. Rules for Information Usage
- 4.1 The Developer will use the collected information only for the purposes specified in this guide.
- 4.2 If the Developer uses your information beyond the purposes or reasonable scope outlined in this guide, the Developer must notify you again and obtain your explicit consent before changing the usage purpose or scope.
5. Information Disclosure
- 5.1 The Developer promises not to actively share or transfer your information to any third party. If sharing or transfer is required, the Developer must obtain your separate consent or ensure that the third party obtains your separate consent.
- 5.2 The Developer promises not to publicly disclose your information. If public disclosure is necessary, the Developer must inform you of the purpose of the disclosure, the type of information disclosed, and any relevant information, and obtain your separate consent.
6. Contact Information
If you believe the Developer has not complied with the above terms, or have other complaints, suggestions, or concerns regarding the protection of minors' personal information, you can contact the Developer through the following means:
Developer's Email: cblzlz@hotmail.com